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Designing for Everyone — Especially the Bots

AI agents are becoming primary users of digital products — browsing interfaces, filling forms, navigating flows, making actionable decisions on behalf of humans. Yet almost no design process accounts for them. That said, designers already have the skills to solve this problem. Accessibility — semantic structure, keyboard navigation, predictable patterns, machine-readable labels — turns out to be exactly what AI agents need to thrive. 

Drawing on years of WCAG practice, this talk reframes accessibility as the foundation of a new discipline: Agent Experience (AX). You'll leave seeing your craft in a new light, ready for a shift that's already underway.

About Veronika

Veronika Hniličková is a Product Designer working on projects across banking, gov-tech, data analytics, and consumer hardware — from a Scandinavian bank and a Middle-Eastern e-gov platform to AI-driven smart devices.

A former developer turned designer, she still speaks fluent engineer, even if she's no longer the one shipping the code.

She's drawn to the strategic side of User Experience, and to whatever's on the edge of technology — which is exactly why Agent Experience caught her attention: a new paradigm unfolding in real time.

When she's not quietly judging the design of everyday objects, she's out hiking somewhere remote, or back home at the piano.