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You Are What You Pay Attention To

Today, every scroll, tap, and notification shapes not just behavior, but identity. In an industry focused on “Move fast and break things”, we, builders and users, rarely stop to ask: what are we training people to notice, value, and become?

This talk explores how digital products capture and reward attention, drawing from UX research, behavioral economics, and global design patterns. Through a cross-cultural lens, we examine how norms around attention, friction, and influence differ across contexts—revealing that what feels intuitive in one place may feel deceptive in another.

We also introduce a simulation-based learning approach that makes these systems visible and discussable to non-technical audiences (e.g families, children, educators). By modeling how attention is exchanged, rewarded, and optimized, the experience helps participants understand the trade-offs behind everyday design decisions—and their role within them.

Rather than prescribing what is “right” or “wrong,” we invite technologists to become active stewards and become more aware of how their choices shape attention, and ultimately, people.

 

About Sydney & Brittany

Sydney Nguyen is a designer, educator, and public speaker from Silicon Valley. She was a UX Lead at Amazon, where she worked on Search & Conversational AI and Alexa Shopping where helping millions of customers find answers, receive personalized recommendations, and discover new ways to shop. She led initiatives to improve personalized NLP/ AI experiences for users with non-dominant accents, low vision, and lower-income backgrounds. She received her Master’s of Design Engineering at Harvard University, where she focused on creative leadership and building ventures that expands the boundaries of ethical and sustainable innovation.

Brittany Roberts is a Senior UX Designer for Amazon Delivery Experience, where she creates the end-to-end workflows that help delivery drivers find their way through dense cities and get packages to porches worldwide. Previously with Amazon Chime, she has worked on multiple cross-platform communication tools, which deepened her interest in how technology can strengthen (or strain) human connection. She has a professional background in Photography and Fine Art, and received her BFA at Massachusetts College of Art and Design.