Ben Shih

Lead Product Designer (Growth)


Ben is a designer, community organizer, and product builder who is passionate about creating small magics that make the world a bit better. He founded OpenDesign.tw and co-organized UX East Meets West, the largest design community in Taiwan.

Building an AI-driven UX research repository

Building a knowledge base that effectively stores and organizes user insights is a dream for many UX teams. However, it’s challenging, especially for companies with limited resources. In this talk, I will share how we at Lokalise leverage AI to automatically analyze user interviews, tag insights, and establish a fully automated UX research repository. This allows all UX stakeholders to easily contribute to and access user insights within minutes.