Jessica Bjoeredahl
Senior UX Writer/Strategist
Whatfix
Jessica Bjoeredahl has been in UX for over 5 years, working with major players in finance, cybersecurity, insurance, and, currently, digital adoption. Though her primary role has always been UX writing, accessibility and inclusivity has always been a heavy influence and passion in her work as she strives to write for everyone to feel included. Now, she is writing guidelines for Whatfix’s design system, Navi, including guidelines for accessibility and inclusivity, which have drastically improved (and will continue to improve) Whatfix’s appeal to diverse audiences.
The Not-So-Secret (But Often Overlooked) Keys to Inclusivity
A lot of applications and sites currently don’t use inclusive language or offer sufficient accessibility, and that contributes significantly to users feeling othered and invisible. When we research, design, write, and code with inclusivity in mind, we tell our users that we see them, we hear them, and we want to create a space for them to feel like they belong.
That’s a pretty big responsibility. So, where the heck do you start? And how do you make sure your efforts are thorough enough?
In this talk, Jessica will take a look at the importance of inclusivity, considerations for any inclusivity effort, and the foundations of inclusive thinking. By the end, you’ll not only have some great starting points, but you’ll also have key touchpoints that can guide you through all stages of inclusivity efforts big and small.
