Arturo is a leader in experience design, and for more than 7 years, he has specialized in design and digital products. He has a master's degree in Strategic Design, Entrepreneurship and Innovation from IED Barcelona. He was a founding member of different intra-ventures at BCP. As part of BCP's Strategic Design COE, he currently leads the team of designers located in BCP's Innovation and Disruption units, creating new scalable products and services for more than 30 million people. In his spare time, Arturo explores new specialty coffee shops with his 4-legged companion while listening to math rock.
Cinthy is a Senior Design Manager in charge of developing Specialties and Specialist Talent in the BCP Strategic Design COE, as well as Design projects for the Corporate front of the Credicorp Group. She collaborates closely with senior executives and Design leaders to enhance strategic design capabilities, optimize design processes, and standardize practices for creating Wow digital products. Additionally, she is a Design and Innovation Corporate Coach, providing advice to design, digital transformation, agility and innovation teams and leaders in companies such as MiBanco, Pacifico, CapitalLab and BCP Bolivia. Cinthy was born in 1984 and gained two degrees: One in Graphic Design for Advertising and the other in Information Systems Engineering.

How to transform a 130-year old bank into a design-led organization?